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How to Add Users?

Add multiple users to your Help Desk account and assign them roles to assist you in serving customer queries.

 

Here's how you can add a user in Help Desk:

 

Step 1: Navigate to "Settings"-----> "Users." 

 

Step 2: Click "New User" button. 

 

 

Step 3: You will be re-directed to the 'user information' form. Enter details of the new user, assign team and role, and enable account status. Click "Save" to add the user.

 

You will be redirected to the user dashboard with a confirmation message for the successful addition of the new user.