Getting Started

Learn to set up your help desk in minutes. Configure your inbox, add agents to your account, and explore our insightful tour videos.

Agent Management

Manage your agents like never before. Easily create teams, set agent roles and permissions, and customize agent availability


Make the most of your help desk tool by exploring powerful integration options such as Salesforce, Proprofs Live Chat & more. 

Ticket Management

Manage the complete lifecycle of your support tickets. Learn to assign, prioritize, bookmark, search, and close tickets.

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