Manage your agents like never before. Easily create teams, set agent roles and permissions, and customize agent availability.
Make the most of your help desk tool by exploring powerful integration options such as Salesforce, Proprofs Live Chat & more.
Stay on top of your team’s performance with our insightful reports and monitor key performance indicators as well as metrics.
Customize your ticket notifications, sorting, filters, agent availability, custom fields, labels, branding & much more.