How to Set Up Email Forwarding
You may have a separate customer support email for your business while using the ProProfs Help Desk. In that case, email forwarding enables you to receive any support tickets/emails to your ProProfs Help Desk inbox as well.
Step 1: Open your Gmail account settings.
Step 2: Go to the tab Forwarding and POP/IMAP.
Step 3: Click Add a forwarding address, enter your ProProfs Help Desk email id, and hit Next.
Step 1: Go to your Yahoo mail settings.
Step 2: Go to More Settings.
Step 3: Click Mailboxes.
Step 4: Select your Yahoo mail account.
Step 5: Go to the Forwarding section, enter your ProProfs Help Desk email, and click Verify.
Step 6: Open your Help Desk email and follow the instructions received.
Step 1: Go to your Outlook settings and click View all Outlook settings.
Step 2: Click Forwarding and tick the Enable Forwarding checkbox.
Step 3: Enter your ProProfs Help Desk email, click Verify, and save.
Step 1: Open your Office 365 mail account, go to Settings >> Mail.
Step 2: Click Forwarding and add your ProProfs Help Desk mail.